How can we help you?

Start with the free check on the website: a few quick questions about your goal and your business, with no account and no card. It shows where your business stands. When you want more, create a free account and answer the basic questions of your business profile. Business Diagnostics opens the in-depth questions and gives you the full business profile.

The free check asks about your goal and your main business condition. It also asks a few quick facts, such as how long you have been trading, how revenue is moving and how long your cash would last. Your business profile adds your company name, industry, team size and your main goal for the next 6 to 12 months. The in-depth questions in Business Diagnostics also ask for numbers such as approximate monthly revenue. A best estimate is fine.

The free check shows where your business stands right after your last answer. In your account, your diagnosis is built after you submit your business profile and appears when it is ready.

Yes. You can update your business profile from the product and rerun the evaluation when things change.

It is a plain-language read of your company built only from your own answers: how established the business is, which way revenue is going, how much cash room you have, how strong the cash engine is, and what mode you are in. Anything you have not told us is shown as unknown, never guessed.

The system evaluates the profile information you submit and highlights areas where the business currently looks risky or fragile.

Your plan puts recommended playbooks in order, built from your answers and the goal you chose, and says why each one was recommended. On the free plan you see one recommended playbook by name, without its steps. Business Diagnostics adds your top playbooks in order, and Management Consultant opens every step.

Flawian provides business decision support, not professional legal, tax, accounting, investment, medical, employment, safety, or regulated advice. Validate important decisions with the right qualified professional.

Insights update when you rerun the evaluation or change the underlying profile data that feeds the assessment.

Open Plan & billing in the account menu, or choose a plan under Pricing, to start checkout or manage your paid plan. Paddle is the merchant of record and handles the checkout, payment, invoice and billing administration.

Yes. Open Plan & billing in the account menu and cancel through Paddle. Cancellation takes effect at the end of the current paid period, and access continues until then.

You may request a refund within 14 days of the date of your payment. Paddle, our merchant of record, decides each request under its Refund Policy. The Refund Policy explains how to ask Paddle or our support for a refund.

Available payment methods are shown by Paddle at checkout and may depend on your country, currency and device.

Your sign-in email cannot be changed in the app. To change it, email support@flawian.com and tell us the new address.

Click "Forgot Password?" on the sign-in page and we'll email you a reset link. If you are signed in and know your current password, you can change it in Settings under Security.

The current self-serve experience is built around the standard business profile. If you need a multi-profile setup, contact us.

In Settings under Privacy & data, follow the steps under "Leaving Flawian?". Cancel your subscription if you have one, use Download your data to keep a copy, then choose Delete account and confirm. If other people use your company workspace, contact support before you delete.

The core app and database are hosted in the EU, and we never sell your business data. The Legal Center says where Flawian is hosted, and the Privacy & Cookies Notice lists the service providers we use and how long we keep data. For more security detail, contact support.

The Privacy & Cookies Notice explains what personal data we process, why, and how to exercise your rights. You can download a copy of your data or delete your account yourself in Settings. For other documentation, contact support.

Two-factor authentication is not currently available. If you need account-security guidance for your workspace, contact support.